Playluck Casino Review

Playluck Casino offers you hundreds of titles from multiple vendors such as NetEnt, Microgaming and Evolution Gaming. You will get access to an impressive portfolio of slots, table games, video poker, scratch cards, and live dealer games at the casino. Playluck has triple casino licenses from the UK Gambling Commission, Malta Gaming Authority and Alderney Gambling Control Commission, as you can verify at the bottom of the website.

Not only the licenses show that this is a reputable casino, but Playluck Casino also maintains complete game fairness and gets audited frequently by independent reviewers from iTech Labs. It uses a 128-bit encryption protocol to maintain robust security. Any document you share with the casino is kept on the electronic server and is protected by the latest firewall technology.

Keep reading for our detailed review and the pros and cons of playing at Playluck Casino.

New players will be excited to sign up, as they are welcomed with an attractive welcome bonus package. And that’s not all! As a loyal player, you also get access to a 6 level VIP program and regular promotions that give you the chance to receive daily prizes in the forms of cashback, reload bonuses, free spins, and more. You can also participate in regular tournaments to win cash rewards that could see you pocket thousands of euros.

We were impressed by how serious Playluck takes privacy and responsible gaming: there is a strict privacy policy that protects your personal info from getting into the hands of third parties. In addition, the online casino also encourages you to play responsibly with the help of its Responsible Gaming policy. If you feel that you are spending too much time at the online casino, you can contact the casino’s support team for help.

Facts - Playluck

General

  • Wager requirement:
    35x
  • Play in ₹:
    Yes
  • Support:
    Chat support, Mail support
  • Loyalty:
    Loyalty-/VIP-program, Cashbacks
  • License:
    Yes, Infinite Visions

Games

  • Game assortment:
    Casino, Betting, Live casino, Poker, Scratch cards
  • Game providers:
    • NetEnt
    • Microgaming
    • Play’n GO
    • Playson
    • Thunderkick
    • Quickspin
    • Evolution Gaming
    • BetSoft
    • Pragmatic Play
    • 1X2 Gaming
  • Number of games:
    More than 500

Payments

  • Payment providers:
    • Skrill
    • VISA
    • Mastercard
    • PaysafeCard
    • Neteller
    • Trustly
    • Zimpler
    • Siru
    • EcoPayz
    • PayPal
    • Muchbetter
    • AstroPay
  • Withdrawals processed within:
    72h
  • Minimum deposit:
    ₹1000
Register at Playluck - Four deposit bonuses VIP program Mobile friendly casino Play here

Bonuses and Promotions

Apart from the four welcome bonuses that you get at Playluck Casino, you also get prize hunts, leaderboards, and tournaments.

Welcome Bonuses: The casino provides you four deposit bonuses as your welcome package. These comprise the following offers (you can only avail one at a time):

  • 100% bonus + 20 Free Spins: Make a deposit of 20 EUR at the casino and get a 100% return bonus up to 200 EUR plus 20 Free Spins.
  • 50% bonus + 30 Free Spins: Make a second deposit of 20 EUR at the casino and get a 50% return bonus up to 100 EUR and 30 Free Spins.
  • 50% bonus + 30 Free Spins: Make a third deposit of 20 EUR at the casino and get a 50% return bonus up to 100 EUR + 30 Free Spins.
  • 100% bonus + 20 Free Spins: Make the fourth and the final deposit of 20 EUR at the casino and get a 100% return bonus up to 100 EUR.

Prize Hunt: Play games associated with prize hunt offers and get a chance to hunt for prizes that become yours to keep. It is very easy to participate: when you qualify for the prize hunt, the casino informs you about the steps you need to take to find prizes. Just follow these steps and see if you can win amazing prizes like the latest gadgets and cash prizes.

Leaderboards: The online casino also allows you to partake in leaderboard races, where you participate in games and get ranked in the leaderboard. To earn cash prizes (as well as other rewards), all you need to do is keep yourself in the top ranks of the leaderboard.

Tournaments: Competitive players can take part in different game tournaments and win impressive prizes. The tournaments change from time to time but they all allow you to get ranked (similar to leaderboards). You will need to maintain your rank to win cash prizes which range between hundreds to thousands of euros.

VIP Club: The casino also offers a 6 level VIP program to all its players. This is unlike a lot of other casinos where you have to qualify or be selected to become a VIP. At Playluck all you have to do is create an account at the casino, head over to the VIP page, and click on ‘Join Now’. When you wager 40 EUR at a game, you get 1 loyalty point. These points can then be exchanged for cash as well as other bonuses. The loyalty program comes with a wide range of exclusive offers that you can avail as you move through the 6 levels. These offers include free spins, cashback, VIP treatment, priority in support (according to your level), and many more benefits.

Casino bonus - Playluck

Total

Bonus: ₹42,960

Spins: 100 Free Spins

Detail

  • Deposit 1
    100% up to ₹17,184
    Up to 20 Free Spins
  • Deposit 2
    50% up to ₹8,592
    Up to 30 Free Spins
  • Deposit 3
    50% up to ₹8,592
    Up to 30 Free Spins
  • Deposit 4
    100% up to ₹8,592
    Up to 20 Free Spins
NetEntMicrogamingPlay’n GOPlaysonThunderkickQuickspinEvolution GamingBetSoftPragmatic Play1X2 Gaming Play here

Game Selection

Playluck Casino contains hundreds of games from a decent – but not huge – selection of providers. The casino design categorizes the games into All Games, New Games, Table Games, Scratch Cards, Slots and Featured Games. This makes it easy for players to quickly find, for example, the latest games that have been added to the casino or the most popular games at this casino. Besides, there is a big search bar displayed right across the casino where you can type the name of any game to see if  you can play it at Playluck Casino or not.

Slots + table games

The slot section is loaded and hence slot lovers are going to be very pleased with the games on offer here. If you are big into table games, you might be a little disappointed as the selection is a bit limited.

Live Casino

You can always switch over to the live dealer casino and have an experience that is very similar to playing at a brick and mortar casino. The live dealer games at Playluck are powered by Evolution Gaming and they have titles like Vertical Roulette VIP, Blackjack Vegas Strip Live, Turbo Roulette, Blackjack Live, and more.

Scratch Cards

We, at CasinoWings, were particularly impressed with the selection of scratch card games at Playluck Casino. There are no less than 50 titles to be tried and enjoyed. These include games like Sampo, 7 Boom, Hit the Bank, Wings of Cash and Wizard of All.

SkrillVISAMastercardPaysafeCardNetellerTrustlyZimplerSiruEcoPayzPayPalMuchbetterAstroPay Play here

Banking and Customer Service

Banking: The online casino offers a large number of payment options. These include bank cards, e-wallets, and other methods (more than 20 in total). These can be used to make both deposits and withdrawals at the casino.

All deposits are instant and completely free of charge. If you are making withdrawals, you need to cash out at least 10 EUR in one go. The maximum you can withdraw in a month is 7000 EUR.

E-wallets take at most 3 days to deliver your wins, bank cards take 4-6 days, and bank transfer may take up to 8 days to bring your money. 

Customer Service: The casino provides you with a detailed FAQ page. So keep in mind that if you do run into an issue, you will most likely find a solution on the FAQ page. If for some reason your issue is still unsolved, you can contact the support team (between 8 am and 12 pm CET) using the following methods:

  • Email: Fill the form given on the Contact Us page.
  • Live Chat: Get online support by clicking on the ‘Live Chat’ button on the website.

Via both methods the response is swift and, in our experience, the customer service representatives are polite and knowledgeable.

Playluck: Pros and Cons

The casino has a long list of pros and only two cons in our opinion.

Pros

  • Triple casino licenses from Malta, UKGC, and Alderney.
  • Multivendor casino with hundreds of games.
  • A great welcome package.
  • VIP program available.
  • Online casino and live casino options.
  • Over 20 payment methods.
  • Mobile-friendly casino.
  • A detailed and helpful FAQ page.

Cons

  • Customer support not available 24 hours a day.
  • Rupees not accepted

Summary

CasinoWings is happy to recommend Playluck Casino to Indian players who will enjoy the generous welcome bonus. Since most Indian players tend to lean more towards games of chance than games of skill, the selection of slot games and scratch card games will give them a lot of gaming options. More seasoned players can alternate between table games and live dealer casino games.

The biggest drawback that we found was that Playluck does not accept Indian rupees. Indian players will also appreciate it if the casino adds more desi themed slots and table games like rummy and teen-patti.

FAQs

How do I get my account KYC verified?

A. You will have to submit identification and address verification proof in JPG, TIFF or PNG format to customer support. A passport or driving license can serve as ID proof while a utility bill displaying your current address and not less than 3 months old can serve as your address proof.

Does Playluck offer games in free to play mode?

The casino allows you to play the first 250 games for free. This is called the practice mode. You can deposit money and override this mode whenever you want.

What happens if I try to withdraw my winnings without meeting the wagering requirements?

A. You will not be able to complete your withdrawal process and you risk having your winnings confiscated and your account being suspended.

What should I do if I think there is a problem between the game result and my winnings?

A. The first thing you need to do is go to your games history and carry out a detailed review. You can do this by going to My Account and checking under History. If you still feel that there is an issue, take a screenshot of the card played and send it to Playluck. You can find the info in the Contact section.

I am getting too many promotional emails from Playluck Casino. How do I stop this?

A. The easiest way to do this is to open one of the promotional emails and click unsubscribe which is usually found at the bottom of the email. If this still does not work, get in touch with support and they will take your email of their promotional list.

Playluck

Our rating:


Last update:

Reviewed by:

Avatar for Daniel Tafvelin
Daniel Tafvelin
[email protected]