The world of the online casino can be confusing for newbies and it’s best to know the basics of what you can expect before you get going.

Everyone has to start somewhere and here at CasinoWings we understand that, the below FAQ’s will hopefully answer some of the more popular questions posed by players about to begin their online casino journey.

Online Casino FAQ’s

How Do I Sign-Up with an Online Casino?

This is easy to do. Having found your perfect casino with CasinoWings, simply click ‘join now’ and input your personal details including your email address, name and banking details. After submitting your details and completing a verification process, you can claim any bonuses you’re entitled to and begin playing immediately.

There are also a range of no registration casinos you may want to check out, meaning you can just turn up and play in a similar manner to bricks and mortar casinos with no sign-up needed.

How Do I Claim a Casino Bonus?

Online casinos like to make claiming bonuses as easy as possible as this is a way to get you playing. Here at CasinoWings we have provided a four-step guide on how to get the best bonuses and exactly how to claim them, making sure you get the most out of your experience.

Are Online Casinos Safe?

While there may still be some unscrupulous operators around the world, here at CasinoWings we only deal with reputable casinos fully registered with the UK Gambling Commission.

While choosing the right online casino for you comes down to your own preferences; free spins, bonuses, money back offers available etc, we are here to help you sign-up to just the right one.

Take a look at our recent casino reviews and make sure you only join a casino we have recommended and this way all of your personal and banking details are guaranteed to be kept safe.

How Do I Know What the Best Casinos Are?

CasinoWings reviews brands constantly and rates them out of 5 according to what they offer. Take a look at the latest casino reviews to see what the newest brands are offering in terms of bonuses, games and security before deciding which one is right for you.

What Are My Deposit and Withdrawal Options?

All online casinos offer different options for banking, though major credit and debit cards are always accepted. In the UK Visa and MasterCard deposits tend not to carry a fee and are processed instantly, though minimum and maximum amounts will apply and there will be a delay of up to one week for withdrawals.

Most reputable casinos also accept various e-wallet payments such as PayPal and Skrill and all should list their payment options clearly on their websites.

Should you have any queries or you have not received a promised bonus, always visit the ‘help’ or ‘contact’ pages of the site and get in touch with customer services immediately.

Can I Play on My Mobile?

Yes. Mobile casinos are now extremely popular as people look increasingly to play on the move. Most online casinos are available to play via browsers or via a downloadable app on all smartphones and tablets.

The biggest online casinos use mobile versions of already popular table and slot games, produced for their dedicated mobile sites with the games specifically designed to be played on mobile devices making them suitable for game play while travelling etc.



Avatar for Daniel Tafvelin
Daniel Tafvelin
[email protected]

Daniel is the content manager at CasinoWings. With 10 years of involvement in customer service, he is keen on guiding you to the best possible casino experience. Read more about Daniel