Bonus: £100 + 20 Welcome Spins
+18 Terms and Conditions apply • Play responsibly • BeGambleAware
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Dukes Casino Review
Dukes Casino is known for the part that any online casino player loves the most: the games. The casino has sourced a wide selection of the most popular slots and table games from the biggest providers around. Like any trustworthy and respected UK gambling site, Dukes Casino is licensed not only by the UK Gambling Commission but also the Malta Gaming Authority. To add even more security, Dukes Casino also employs SSL encryption to ensure safe and secure transactions.
The black and gold colours create the kind of luxurious vibe you’d expect from a casino steeped in royalty. Dukes Casino treats you like that too, with numerous perks and 24/7 customer service. Read on for our review of these areas in more detail, the good and the bad. We’ll also be checking out the bonuses and promotions, payment methods, and more.
Facts - Dukes Casino
Play in £:Yes
Support:Support open 24h, Chat support, Mail support
License:Yes, ProgressPlay Limited
Game assortment:Casino, Live casino
Number of games:More than 400
Withdrawals processed within:72h
Bonuses and Promotions
Dukes Casino offers all new players a 100% match deposit bonus up to £100, along with 20 Free Spins you can use on Book of Dead online slot. Any winnings from the Free Spins are converted into bonus money. A 50x wagering requirement applies. You can use the Free Spins within seven days of them being claimed.
There are a number of other promotions here, including the VIP club. Dukes Casino appreciates those players who visit the casino regularly, and rewards them with special promotions, extra bonuses, and generous discounts. You’ll earn a VIP point for every £16 you bet. These points help you reach new levels in the VIP club, with even greater rewards available the further you ascend. Among the rewards are your own personal account manager, an anniversary bonus, personalised gifts and birthday presents, and VIP customer support.
Casino bonus - Dukes Casino
Spins: 20 Welcome Spins
Deposit 1100% up to £100Up to 20 Welcome Spins (Game: Book of Dead)
If you enjoy a large collection of games at your fingertips, you’ll love what’s on offer at Dukes Casino. There are more than 400 titles for you to enjoy in the gaming lounge. These games are sourced from the most respected and trusted providers of casino games in the industry, such as Eyecon, Scientific Games, Microgaming, Red Tiger, and NetEnt.
If you like a challenge, there’s a nice selection of table games available too, such as roulette, blackjack, video poker, and baccarat. There are also different variations available for each of these games. The live casino does a great job of recreating the thrills and excitement of its land-based equivalent. Finally, there are some interesting virtual sports games on offer for a change of pace, including cricket, horse racing, and tennis games.
Aside from making hundreds of quality games available, Dukes casino also offers a large variety of payment methods. UK players can even deposit between £10 and £30 per day over the phone. While there’s no phone option available for withdrawals, you have a number of other options, including debit and credit cards like Visa, Visa Delta, Visa Debit, Visa Electron, Maestro, Switch, Solo, JCB, Discover Card and Diners Club. It’s a far more varied choice of debit and credit cards in comparison with other online casinos, as most of them only offer Visa and MasterCard.
There are numerous e-wallets available as well. You can deposit from £/€/$10 to £/€/$700 with Paysafecard. Dukes Casino also accepts PayPal, Skrill, Neteller, iDeal, and Ukash for those players based in the Netherlands. Payment requests take around three days to be processed. That isn’t ideal, as some other casinos take two days.
The website was developed with both desktop computers and mobile devices in mind. There’s no app available, but you can play the site from your smartphone or tablet through your default browser without needing to download anything that takes up space on your device. The site is compatible with the most common operating systems, such as Android, iOS, and Windows. All the necessary features are included on the mobile site, such as the game selection, promotions, customer service, and deposit and withdrawal options.
You have access to the customer service team 24 hours a day, seven days a week. You can speak to an agent via live chat any time you have an enquiry you’d like to be answered. There’s no option to speak to an agent over the telephone, unfortunately, but, in our experience, live chat is often a faster way of getting your questions answered. If your question isn’t urgent and you’d just submit it without getting into a conversation, you can always do so by typing it into the online form. There’s also an extensive FAQ available that answers questions about the games, payment methods, and more.
Dukes casino provides players with a fun and safe online gambling experience. However, for players who feel concerned that they might need help with their gambling habits, there are a number of tools available: limits (daily, weekly, and monthly), a time-out, a reality check, and self-exclusion.
If you need professional assistance and support, there are certain bodies that can help you. Dukes Casino takes responsible gambling very seriously, and provides players with the tools mentioned above to help them exercise control over the money they play with. They also strictly enforce the rules when it comes to anyone under 18 years of age attempting to gamble at the casino.
Pros and Cons
- Good selection of the most respected game providers
- Players from many countries accepted
- Simple and fresh website design
- Low monthly withdrawal limit (in certain countries)
- No phone support
Creating an Account
Signing up to Dukes Casino is a simple and straightforward process that requires only a few small steps. Firstly, you’ll need to click on the Join Now button and fill in a few personal details in the short form. When you’ve done that, you’ll be asked to confirm that you wish to open an account by clicking on a verification link in an email sent by the casino. Once you’ve completed the verification process, you can start enjoying the contents of the extensive gaming catalogue to your heart’s content.
You’ll need to further verify your account to cash out any winnings. To do this, you’ll be required to submit a scan of an official document, such as a passport, ID card, or driving license. And you’ll need to validate your address by submitting a bank document, such as a bank account screenshot or credit card photo. You’ll be asked to submit these documents by email. Within just a few days, you’ll receive confirmation that your account is now fully set up and you’re eligible to withdraw your winnings.
The sheer number of game providers available at Dukes Casino is enough to make its case to anyone who loves playing slots and other casino games. When you add the fact that they’re sourced from the biggest and best providers in the industry, it makes the casino even more appealing. In fact, Dukes Casino scores highly in almost every department, such as payment methods, with its wide range of methods available.
There are some great promotions too, including the welcome bonus, which consists of both a match deposit and Free Spins. So if you like the sound of a casino that offers a luxurious feel with an abundance of high-quality games, we can confidently recommend Dukes Casino.
Will I get any free spins to try out the games at Dukes Casino?
When you create a new account at Dukes Casino, you’ll be welcomed with 20 Free Spins to use on Book of Dead slot.
Who is Dukes Casino operated by?
Dukes Casino is operated by leading UK online casino sites provider ProgressPlay.
Are the slots available in demo mode?
Yes, there are a number of games at Dukes Casino that you can play for free. This gives you a chance to find out what you think of both the games and casino itself before you play with a chance to win real money.
Can I access Dukes Casino on mobile devices?
Yes, you can play on both Android and iOS devices without needing to download a dedicated app.