• Bonus: £100 + 50 Welcome Spins
    • PlayFrank supports PayPal
    • Optimized for all screen-sizes

    +18 Terms and Conditions apply • Play responsibly • BeGambleAware.org

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PlayFrank Casino Review

PlayFrank has been a bona fide player on the online casino scene since 2014. Even in its humble beginnings, it wasn’t afraid to call out the industry for what it basically called faceless. With that in mind, it set out to differentiate itself from the competition by emphasising a customer-friendly experience. To say that it succeeded in that mission would be an understatement.

Today, PlayFrank maintains that ethos, with its number one aim continuing to be customer satisfaction. One way it achieves this is by bringing the very best casino game providers on board to ensure an enjoyable trip to the gaming lobby each time. The light sky-blue of the casino’s theme creates a feeling of calm and peace and the vast and diverse games portfolio adds splash after splash of fun and excitement. There are more than 1,000 games to play, with over half of these available on mobile devices. The sheer number and carefully created diversity of these games ensure that the entertainment never runs dry at PlayFrank casino.

Facts - PlayFrank


  • Wager requirement:
  • Play in £:
  • Support:
    Chat support, Mail support
  • Loyalty:
    Loyalty-/VIP-program, Cashbacks
  • License:
    Yes, Aspire Global International LTD


  • Game assortment:
    Casino, Live casino, Poker
  • Game providers:
    • NetEnt
    • Microgaming
    • Play’n GO
    • Betsoft
    • Evolution Gaming
    • NextGen/NYX
    • Playson
    • Quickspin
    • ISoftBet
  • Number of games:
    More than 1000


  • Payment providers:
    • PayPal
    • VISA
    • Mastercard
    • Paysafe Card
    • Skrill
    • Trustly
    • Neteller
  • Withdrawals processed within:
  • Minimum deposit:
    20 £
Bonus: £100 + 50 Welcome Spins PlayFrank supports PayPal Optimized for all screen-sizes Play here

Bonuses and Promotions

When you accept the welcome bonus, you can literally 2x your PlayFrank experience. When you make a £20 deposit or more, you’ll get a 100% match bonus up to £100. This generous bonus providers two major advantages: 1) it helps you get started and 2) it gets you used to playing at the platform.

While many other casinos offer just a match bonus, PlayFrank likes to go that extra mile and add some free spins to the mix. As a new member of PlayFrank, you’ll be given 50 free spins to use on the classic slot Starburst. You just need to make sure you use these coins within seven days after they’ve been awarded, so don’t take too long to use them. You’ll also need to be aware of any specific terms for the bonus, such as the 40x wagering requirements.

Casino bonus - PlayFrank


Bonus: £100

Spins: 50 Welcome Spins


  • Deposit 1
    100% up to £100
    Up to 50 Welcome Spins (Game: Starburst)
NetEntMicrogamingPlay’n GOBetsoftEvolution GamingNextGen/NYXPlaysonQuickspinISoftBet Play here

Game Selection

PlayFrank is a NetEnt casino, which is a great sign of a quality games lobby. Not content with focusing on games from perhaps the best provider in the industry, PlayFrank also source titles from other top developers such as Microgaming and Play’n GO, along with the king of live dealer games Evolution Gaming. So you’re not only getting a vast selection of slots to play, but also a diverse range, so you’ll never have to settle for playing the same old slots.

You might think that with so many slots to choose from, finding those you want to play right now could be a tall order. Fortunately, that’s not the case, as the integrated search tool allows you to organise the games by either name or software provider.

User Interface

You’ll find that PlayFrank is a super-easy site to make your way around. The left-side menu displays links to the games, promotions and daily challenges, so you won’t be sent on a wild goose chase to find what you want, as is the case with other websites. If you want to find more content on the site, you can click on the hamburger menu for further options. Then there are even more links at the bottom of the site, including links to game guides and FAQ pages.

When it comes to browsing the games lobby, it’s just as easy. The menu that runs across the top separates the games into classic slots, video slots, table games, live casino, and all. You’ll see these categories repeated low, with a select number of games for each, along with some of the newest games.

Mobile Casino

While there’s no app available, it doesn’t really matter. The online casino has been carefully designed and optimised for all screen sizes, from Android and iOS devices to laptop and desktop computers. In fact, PlayFrank’s mobile website works even better than the typical casino app. For example, you can play with any device, which isn’t necessarily the case with apps. Not only that, but mobile casinos tend to feature more games than mobile apps. So when you access PlayFrank’s games portfolio, you’ll have literally hundreds of slots at your fingertips wherever and whenever the mood to play should strike you.

PayPalVISAMastercardPaysafe CardSkrillTrustlyNeteller Play here

Payment Methods

PlayFrank clearly likes to provide its players with options, as there are credit cards, local bank transfer, and multiple eWallets available. You can expect methods like bank transfers and credit card withdrawals to take a couple of days, but if you want a faster cashout, an eWallet like Neteller can pay out in a matter of hours.

PayPal is always nice to see, as many people who make payments online are familiar with this particular method, so it’s especially one that will make new casino players feel at ease.

Customer Service

While there’s no telephone option available, the two most popular ways of getting in touch with online support are available. You can email them at [email protected]. or if you need their attention right away, live chat is your best option.

If you do need to get in touch, you’ll find that they not only provide fast and helpful responses, but that they’re also friendly and competent. Plus, if English isn’t your first language, you can get help in other languages, such as Swedish, Norwegian, and Finnish.

Licensing and Security

Licensed by the UK Gambling Commission and the Malta Gaming Authority, PlayFrank is a casino that is both trustworthy and reliable. Regulation and legality are always two of the most important aspects of an online casino, and these two licenses can give you great confidence that you’ll be safe and sound with PlayFrank.

The casino is also big on protecting your data, which it encrypts using the latest available technology. And whatever payment method you choose, you can bet it’s safe and secure. This ensures that hackers and fraudsters won’t put you and your payment details at risk. So you can tap into the casino’s extensive games catalogue with full peace of mind.

The games are fair, as each works with a random number generator (RNG). This makes sure that any game you play is random, which means that the chances of winning and losing are fair. So there’s no need to worry about any progressive jackpots being rigged either. PlayFrank is basically as safe and secure as you can get.

Pros and Cons


  • Over 50 live dealer games
  • A nice variety of bonuses and games
  • A customer-focused site design
  • Powered by major software developers
  • Licensed by UKGC and MGA
  • Great reputation in the online casino community


  • Withdrawal times are longer than average
  • Some countries are not accepted


PlayFrank’s origin story is a fascinating one. It goes likes this: The man behind the idea had some bad luck and walked into a casino with all the money he had. After he won at MegaFortune, he went on to start his very own casino. And so PlayFrank was born.


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Avatar for Daniel Tafvelin
Daniel Tafvelin
[email protected]

Daniel is the content manager at CasinoWings. With 10 years of involvement in customer service, he is keen on guiding you to the best possible casino experience. Read more about Daniel